Outstanding Field Service Application

Servotion is an add-on for Microsoft Dynamics 365 Business Central and NAV  that provides regular ERP functionality It is easy to integrate with Office 365, the Graphical Scheduler and other applications. Servotion is available on any device (PC, smartphone, tablet) therefore, besides office employees, on-site workers can also access the central system from their mobile devices.

With Servotion, you can report new issues and track the status of existing ones on a web-based portal 24/7. In addition, customers can also view their service contracts, service items and the service history of these items.

The mobile app of the solution fully supports performing on-site service jobs, with which all data can be recorded on the spot, no matter if you are online or offline; therefore, you will never lose valuable information.

Numerous automated processes help fill out a worksheet, such as barcode scanning or autofill of the work time and the distance travelled.

Service Technician working on tablet, while using Servotion

Professional features of Servotion

Servotion is a complete field-service solution based on cloud technology powered by Microsoft. Some of the features of Servotion are the following:

  • Automated emergency signal from the device
  • Graphical scheduler (drag&drop)
  • Service item management
  • Automatic resource allocation
  • Skill matrix
  • Customer portal and many more…

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