The add-on is based on the latest version of the Microsoft Dynamics 365 Business Central ERP system. Besides providing regular ERP functionality, it is easy to integrate with Office 365, the Graphical Scheduler and so on. Servotion is available on any device (PC, smartphone, tablet) hence, besides office employees, on-site workers can also access the central system from their mobile devices.
A web-based portal enables you to report new issues/problems and track the status of existing issues 24/7. In addition, customers can view their service contracts, service items and the service history of these items.
The mobile app of the solution fully supports performing on-site service jobs, with which all data can be recorded on the spot in online or offline mode; therefore, you will never lose valuable information.
Numerous automated processes help fill out a worksheet, such as barcode scanning or autofill of work time and distance travelled.
Servotion is a complete field service solution based on cloud technology powered by Microsoft.
If you have questions left, please get in touch with us.